Contact Us
WhatsAppJoin Us
918Kiss APK Club Customer Support
Need help with your download, installation, or account? Our dedicated support team is here for you 24 hours a day, 7 days a week.
We know you want to get straight into the action. Our priority is providing fast, effective, and friendly assistance to ensure a smooth gaming experience.
Top Self-Help Resources (Start Here!)
Most issues related to downloading and installation can be solved instantly by checking our dedicated guides and FAQs.
| Resource | Common Issues Solved | Action |
| Download & Installation Guide | APK download link not working, installation blocked, "App not installed" error. | [Go to Installation Guide] |
| Login & Account FAQ | Forgot password, account blocked, unable to register. | [Go to FAQ] |
| Game Troubleshooting Guide | Game loading errors, screen freezing, sound issues. | [Go to Game Guide] |
Contact Our 24/7 Support Team
If the self-help resources didn't solve your issue, our professional support agents are ready to assist you immediately.
| Channel | Availability | Best For | Response Time |
| Live Chat | 24 Hours / 7 Days a Week | Urgent issues, download problems, immediate login help. | Instant (Typically under 60 seconds) |
| Telegram / WhatsApp | 24 Hours / 7 Days a Week | Sending screenshots, account verification documents, complex issues. | 5 - 15 Minutes |
| Email Support | 24 Hours / 7 Days a Week | Detailed complaints, bonus disputes, technical logs, or non-urgent matters. | 1 - 4 Hours |
Quick Contact Details
| Service | Contact Information |
| Live Chat | Click the chat widget in the corner of this page. |
| Telegram | @918KissSupportOfficial (Click to open Telegram) |
| 60 1x-xxxx xxxx (Save this number and send a message) | |
| 918kisslogin.app@gmail.com |
Common Troubleshooting Topics
Here are quick answers to the most frequent support questions:
A. Download & Installation
| Question | Answer |
| "App not installed" error. Why? | This usually means your device is blocking the installation of apps from "unknown sources." Go to your phone's Settings > Security/Privacy and make sure "Install unknown apps" or "Unknown Sources" is enabled for your browser. |
| My download stopped/failed. | Your internet connection may have dropped. Delete the incomplete file, ensure you are on a stable Wi-Fi network, and try downloading the file again. |
| Can I install the APK on an iPhone (iOS)? | No. The APK is for Android devices only. Please use the specific iOS download link provided on our main download page to install the iPhone version. |
B. Account & Login
| Question | Answer |
| How do I create a gaming account? | New player accounts (User ID and Password) are typically created through your trusted local Game Agent/Reseller who handles deposits and withdrawals. Contact your agent to get your new ID. |
| I forgot my password/User ID. | As we do not manage the accounts directly, please contact your original Game Agent/Reseller immediately. They are the only ones authorized to retrieve or reset your unique login credentials. |
| My account is blocked/locked. | This often happens after multiple failed login attempts. Contact your Game Agent to have them unlock your account for security reasons. |
C. Technical & Game Play
| Question | Answer |
| The game is lagging/freezing. | Close all other apps running in the background to free up RAM. If the issue continues, try restarting your phone and ensure your device meets the minimum required specifications. |
| A game is stuck on a loading screen. | Go to your phone's Settings > Apps > 918Kiss App > Storage and select "Clear Cache." Do NOT click "Clear Data" unless advised by a support agent. |
| I had a win, but my balance is wrong! | DO NOT EXIT THE GAME. Take a screenshot of the game screen and contact your Game Agent immediately with the time, game name, and screenshot. We can check the server history for the round. |
Responsible Gaming
We are committed to providing a fun and safe gaming environment. If you feel that gambling is becoming a problem, we encourage you to use our self-help tools and resources.
-
Take a Break: Request a temporary suspension of your account from your Game Agent.
-
Seek Help: For confidential support, please search for a national problem gambling helpline in your area.
By 918kiss company
Muat Turun APK 918kiss Asal 2024 - 2025⚡Bermain Percuma Di Peranti Android & IOS, Dapatkan Bonus Deposit Melalui Whatsapp & Telegram ✅ Menang Dijamin 100%.Requires : ANDROID,IOS,WINDOWS